AI that picks up your phone, books appointments, and answers patient questions — 24/7
Clinics and hospitals across India, the EU, and the Gulf use Truvenix to deflect appointment calls from reception, follow up on no-shows, triage symptoms in the patient's own language, and capture leads into existing clinic management software — without adding headcount.
What's clogging your front desk today
These are the patterns we hear from clinics every week.
Receptionists drowning in appointment calls
60% of inbound calls are appointment booking, rescheduling, or basic FAQs. Patients with real urgency wait on hold while staff are tied up on routine queries.
No-shows eat 20%+ of revenue
Manual follow-up calls don't scale. Reminder SMS gets ignored. WhatsApp confirmations work — but require a system to send them at the right moment with the right context.
Patients drop off when they can't get answers in their language
Multilingual cities (Mumbai, Dubai, Frankfurt) lose conversions when reception can only handle one or two languages. Patients hang up and call the next clinic on Google.
Solutions
What Truvenix builds for healthcare
Three production-ready building blocks, configured to your clinic's workflow.
WhatsApp / web chatbot for appointment booking and FAQs
Replies in seconds in the patient's language. Knows your doctors' availability, services, insurance acceptance, and clinic hours. Books or reschedules into Google Calendar or your clinic management software.
- Trained on your services, doctors, insurance partners, FAQs
- Books into Google Calendar / Calendly / Practo / Cliniko / custom
- Captures lead into your CRM (HubSpot, Zoho, Salesforce, custom)
- Multilingual — Hindi, Gujarati, Tamil, Marathi for India; Arabic, English, French for Gulf and EU
AI voice agent on your existing phone line
Answers your published clinic number 24/7. Sounds human, follows your tone, handles bookings and reschedules entirely on the call, and transfers complex cases to a human with full context.
- Hooks into Exotel/Plivo (India) or Twilio/MessageBird (EU/Gulf)
- Drop-in to your existing number — no patient retraining
- Full recording + transcript per call for QA and compliance
- Hands off to human reception with a one-line summary
Automation for follow-ups, no-shows, and triage
Outbound nudges 24 hours before appointments. Re-engagement of patients who haven't been in 6+ months. Symptom triage with sensible escalation to a doctor when the case warrants it.
- Pre-appointment reminders via WhatsApp/SMS with one-tap reschedule
- Win-back campaigns to dormant patients
- Symptom intake with red-flag escalation to doctor on-call
- Daily summary to your operations email
Regional Deep-Dives
Regional deep-dives
Healthcare regulation varies by region. We have dedicated implementations for jurisdictions with specific compliance requirements.
Dubai clinics — DHA-aligned AI receptionist
Trilingual (Arabic, English, Hindi) AI receptionist deployed in AWS Bahrain for data residency. Founding-customer pricing available for early UAE clinics. Audio samples and ROI calculator on the deep-dive page.
See Dubai clinics deep-diveIndian clinics and EU clinics
For Indian clinics (Mumbai, Bangalore, Ahmedabad, Hyderabad and beyond), we deploy on AWS Mumbai with INR-priced quotes. For EU clinics (DACH, France, Benelux, Italy), AWS Frankfurt with GDPR DPA on request and EUR quotes.
Get a quote for your clinicRelated case study
Production-grade healthcare ML in our portfolio:
Predictive analytics for healthcare — 23% reduction in preventable readmissions